Shipping & Delivery
FROM CART TO YOUR DOOR
See the available delivery method, estimated timing and order total before you place your order. Product configuration, destination and carrier conditions can affect the final delivery window.
Before placing your order
Review the selected product options, shipping address, available method and estimated delivery shown at checkout. If a date matters for a proposal, birthday or other event, contact [email protected] before ordering so expectations can be discussed before fulfillment begins.
Payment, address and selected product information may be checked before preparation continues.
Availability and the selected configuration can affect how quickly a piece is ready to leave.
Tracking may take time to show its first scan after the shipping information is created.
If tracking stalls or a package arrives damaged
Contact Customer Care with the order number. Keep all packaging and photograph any visible damage before discarding materials or attempting a repair. Carrier investigation and the appropriate resolution depend on the verified circumstances.
International destinations
Destination eligibility and the available method are determined by the address entered at checkout. Customs, duties, taxes and import requirements depend on the destination and are not represented as included unless checkout expressly states otherwise.